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FAQs

	How can I contact gifts to india.net?
	How do I order?
	What can I send?
	Can I order a gift which is not in your catalogue?
	Will the items delivered match the items as they appear on your site?
	Do you feature Special Offers on your site?
	How will the gift be delivered?
	Are there additional delivery charges?
	How much time do you take to deliver?
	What if a gift is not delivered?
	How do I make payments?
	Will my Credit Card number be secure?
	What if I cancel my order?
	What if there has been a change in the recipient's address?
	Can I send gifts to other countries through gifts to india.net?
	How can I send the same gift to more than one address?

you can reach us at:

Gifts To India.net
A-18, Shivalik
New Delhi 110 017
India
Tel: +91-11-26680797, 091-11-26683069
Fax: +91-11-6674999
E-mail: info@giftstoindia.net

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You can send in your order by filling in the order form on this site. For the present, orders will not be accepted on the phone or by fax or email. Your order will be confirmed by email or live voice and you can track your orders through the tracking number allocated to you on the site.

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You can select from a range of Indian mithais, cakes, chocolates, flowers, Indian handicrafts, gift vouchers and a wide range of products available on our site redeemable from leading retail outlets in India.

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We do offer you the facility of making a special request through our Special Request form. We will confirm with you whether we can fulfill your request. You can then add it to your shopping cart.

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Certainly. The items will be the same brand and type as shown on the site. However, there may be variations in colour and shade, as these depend on your monitor.

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From time to time we shall be featuring Special Offers or Bonuses or Free Gifts for our members. You will find these on site or we will keep you informed via e-mail.

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All items will be couriered or hand delivered to the recipient's doorstep. We take special care to ensure that the gifts are delivered on time and in perfect condition.

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Our delivery charges are included in the cost of the item. Should there be any additional charges, we will inform you in advance.

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Generally, gifts are delivered within 24 to 48 hours of the order being received by us. This includes delivery on weekends.

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Sometimes, due to circumstances beyond our control, your order may go astray. In such cases we will replace the gift and make a fresh delivery.

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You can pay with your credit card. We accept American Express, Visa, MasterCard.

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All transactions are secured and all information is encrypted before it is transacted.

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You can cancel your order up to five days before delivery. In case we have already charged your credit card, we will reverse the charges for you. Your cancellation should reach us by e-mail.

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You must inform us of this change at least 3 days before the date of delivery or your order may be delivered to the wrong address for which we will not be held responsible.

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Yes, Beside India, We also deliver in Bangladesh, Middle-East, Pakistan, USA and UK. In future, We may add few more countries.

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You should add that gift twice to your shopping cart and enter the addresses separately.

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